After over a decade of delivering hearing services directly to clients’ homes, Hear at Home expanded its reach two years ago by opening a physical clinic in Delbrook Plaza, North Vancouver. Since its founding in 2009 as a mobile clinic by Jennifer Abbott, Hear at Home has remained dedicated to personalized care.
In 2022, Hear at Home expanded its reach with a physical clinic in Delbrook Plaza in North Vancouver. This expansion enhances the clinic’s ability to meet diverse client needs by blending the convenience of home visits with the resources of a fully equipped clinic.
“The decision to open a physical location was about creating a space where clients could experience both in-clinic and mobile services,” Abbott explains. “We wanted to offer a dedicated setting for those who prefer face-to-face services while maintaining the option of home visits for those who need or prefer them.”
The clinic provides a full range of services, including hearing testing, ear wax removal, and hearing aid fittings, utilizing advanced technology like the Cognivue Thrive for cognitive screening and the Earigator for precise ear wax removal. These tools enable Hear at Home to offer a level of care that is distinctively client-centered. “We’re committed to high-quality, personalized care,” says Abbott, emphasizing that each client’s unique hearing health needs are thoughtfully addressed.
Hear at Home’s strong reputation is evident in its five-star reviews on Google, the Better Business Bureau, and Facebook, with clients frequently praising the compassionate, professional service that has positively impacted their quality of life. Abbott credits this success to her dedicated team and Hear at Home’s comprehensive care model, which has been a cornerstone of the clinic’s mission from the beginning. With both mobile and in-clinic services, Hear at Home is uniquely positioned to improve accessibility to hearing care for clients across North Vancouver, providing an approach that prioritizes comfort, convenience, and quality.
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